Category Archives: partial client

Starbucks Coffee Co.

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On behalf of the Steering Committee members at Starbucks, I would like to express our appreciation to you for your leadership and guidance with our strategic planning efforts. Your insights in assisting us to identify the best process to deal with the critical issues of a fast-growing business have proven very valuable. Your direction in establishing effective groups has helped achieve improved clarity of purpose for us. And, your sensitivity to our culture enables us to accept your views. It has been a pleasure working with you.

Howard Schultz
Chairman & Chief Executive Officer
Starbucks Coffee Company

In business, as is always in life, it is the questions we ask that determine our success or failure. Norm Levy is the master at helping organizations determine the right questions to ask about who they are and what they want to accomplish. His “Seven Questions” certainly helped Starbucks at a very crucial time in our growth.

Howard Behar
Former President & Board Member
Starbucks Coffee Company

Space Needle Corp.

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After eighteen months of working with you, the Space Needle has achieved results never before realized in its history. Your consulting techniques, as well as your incredible drive to achieve successful results for the company, has put the Space Needle on the right track. Your relentless drive to remain focused on the issues that would achieve a significantly higher level of success, both economically and professionally, for the entire management team has not gone unnoticed. Your techniques have caused an explosion of excitement throughout the management team, making it a stronger and more professional team to lead the company. On behalf of the owners, 300 employees, and myself thank you for your time and dedication. You’re the greatest!

K. Russ Goodman
President & Chief Operating Officer
Space Needle Corporation

Software Production Inc.

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I want to commend you both for all that you have accomplished for our owners and senior management team. There is no question in my mind that our company’s acquisition and the ensuing smooth transition of business would not have occurred without you. You’ve helped us define a sense of who we are and where we want to go, and you were able to represent the company with a clear sense of direction. Your sense of purpose and high ethical standards resulted in a win/win conclusion. Thank you for your good work and sensitivity to our issues.

Richard D. McNeill
President & C.E.O.
Software Production Inc.

Seitel Leeds & Associates

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Norm Levy successfully guided our firm through complex executive succession, organizational development, and strategy development projects. He additionally helped us prepare for the spin-off of a division that fell outside of our strategic intent.

With careful attention to detail, Norm facilitated discussion at all levels of the organization, including shareholders, executives, managers, and staff. He expertly led us through key decisions which will help us focus our work, position us for growth, and increase the value of our firm. I can confidently recommend Norm as an expert in his field.

Matthew Kayes
CEO

Royal Street Corp.

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Your guidance, assistance, interest and personal support over the past year and a half are deeply appreciated. It has helped me to express my ideas for the growth of Royal Street Corporation, Deer Valley Ski Resort, Hops Restaurant and Starwood Air Service, and I have seen those ideas become a part of our organization and culture. Your impact on our company will be around for a long time. I can truly say we have learned how to take all of our diverse ideas and positions and solidify them into a set of concise objectives that are agreed upon, adopted and supported by all of us.

Lessing Stern
President & Chief Operating Officer
Royal Street Corporation

Restaurants Unlimited, Inc.

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During the last year Norm Levy assisted our Senior Management Team in achieving consensus on direction for our company’s growth and in assessing our leadership capability for achieving our mission. Norm was effective at achieving these results because of his commitment to a process that achieved consensus at every important decision point and by adding his professional expertise when leadership was necessary to assist our Team in seeing what could be. Norm’s obvious skills in facilitating a senior level group, combined with his personal interest in our company got us a result that we believe will move us to our objectives more quickly than we could have on our own.

Raymond W. Lindstrom
President & Chief Executive Officer
Restaurants Unlimited, Inc.

Regional Hospital

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Norm Levy provided great value to our board and hospital administration to assist us in working through a variety of strategic issues. His ability to be flexible and adapt to our needs as they changed quickly from time to time was very helpful. Our board governance has improved thanks to our relationship with Norm and expertise he provided.

Laurie Brown
Chairman
Regional Hospital

PONCHO

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You have made a very significant contribution to PONCHO. Because of the retreat that you designed for our Executive Committee, this organization is going to be better positioned to address the challenges of our leadership role in the coming decades. The retreat allowed us to stop and think long enough about the implications of how we are operating today, of the issues surrounding our effectiveness, and of where we want to be 5 and 10 years from today. You have given us a very effective structure that asks the right questions, that brings the important issues to the table and that positions us to create a strategic long-range plan. I was impressed by the thoughtful, well-planned interview sessions that you had with each member of the Executive Committee and was further impressed the way you and Dale Freidig handled the day of the retreat. Through this retreat, you have given us the beginning of our future.

Judith A. Whetzel
Executive Director
PONCHO
Patrons of Northwest Civic, Cultural, and Charitable Organizations

National Speakers Association

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Your presentation, How to Create Success Strategies That Fit Like A Glove, was an unqualified success because of the high content value and your outstanding delivery. Your respect for the audience was evident in the grace of your delivery and your generosity in mentioning other speakers throughout your presentation. Everyone walked away with a host of new ideas!

Nancy Mueller and Roz Turner
President & Chairperson
Pacific Northwest Chapter
National Speakers Association