Category Archives: client testimonial

Clarisonic

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Norm contributed greatly to Pacific Bioscience Laboratories (Clarisonic) for more than a year by utilizing a wide range of skills: strategist, planner, executive, organizational developer, and a human being. Norm has a natural skill of seeing the inside game of effective organizations, and helping people raise their awareness and develop their skills. PBL is now a much better run company through Norm’s strategic planning and organizational development processes.

David Giuliani
Chairman & CEO
Pacific Bioscience Labs, Inc.

Starbucks Coffee Co.

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On behalf of the Steering Committee members at Starbucks, I would like to express our appreciation to you for your leadership and guidance with our strategic planning efforts. Your insights in assisting us to identify the best process to deal with the critical issues of a fast-growing business have proven very valuable. Your direction in establishing effective groups has helped achieve improved clarity of purpose for us. And, your sensitivity to our culture enables us to accept your views. It has been a pleasure working with you.

Howard Schultz
Chairman & Chief Executive Officer
Starbucks Coffee Company

In business, as is always in life, it is the questions we ask that determine our success or failure. Norm Levy is the master at helping organizations determine the right questions to ask about who they are and what they want to accomplish. His “Seven Questions” certainly helped Starbucks at a very crucial time in our growth.

Howard Behar
Former President & Board Member
Starbucks Coffee Company